Volktek INDY NMS Case Study
Revolutionizing Industrial Network Management
1. Company & Market Overview
Founded in 1994, Volktek is a leading manufacturer of industrial Ethernet switches, with a strong presence in factory automation, power utilities, transportation, and smart city infrastructure.
As Industry 4.0 and smart manufacturing continue to evolve, the manufacturing sector is undergoing a massive digital transformation. Companies are rapidly deploying IoT devices, big data analytics, and cloud computing—building vast and complex industrial network ecosystems. Simultaneously, the global supply chain shift, driven by recent trade tensions, has triggered a resurgence of regional manufacturing. Enterprises are relocating production facilities back to local or nearby regions, fueling demand for new network infrastructure.
These trends introduce a critical challenge: the complexity of managing and monitoring large-scale industrial networks is rapidly increasing. Yet, most traditional network management tools are too complex for operational technology (OT) personnel to use effectively.
Recognizing this gap, Volktek set out to evolve beyond hardware and deliver an integrated solution—one that empowers plant operators to easily manage industrial networks and ensure production continuity.
“With the rise of smart manufacturing, our customers need user-friendly tools to manage increasingly complex industrial networks. We saw a clear opportunity to transform from a hardware supplier into a full-service network management solution provider, helping our clients accelerate digital transformation.”
— Product Manager, Volktek
2. Solution Development Goals
Partnering with Izzet Systems, Volktek aimed to develop a purpose-built
network management system with the following goals:
Build an intuitive UI that requires minimal IT expertise
Offer full visibility across industrial network environments
Simplify the daily management and monitoring of industrial switches
Enhance Volktek’s value proposition through software innovation
3. INDY NMS: Key Features & Value
The result of this collaboration is INDY NMS, a Windows-based network management system built on the industry-standard FCAPS framework—with a laser focus on OT usability.
Key features include:
Intuitive Topology Visualization - Interactive network maps show device connectivity at a glance
One-Click Configuration Management – Easily back up and restore device settings
Device Replacement Workflow – Simplified process for swapping out failed devices
Proactive Monitoring – Email alerts for critical events and threshold violations
Multi-Dashboard Views – Customizable views of device performance and network health
Designed with simplicity at its core, INDY offers robust NMS functionality without requiring deep IT knowledge—perfect for industrial environments where network uptime is mission-critical but IT staffing is limited.
INDY NMS's intuitive network topology visualization interface, showing device connection status and alarms.
4. Solution Integration & Launch
Integrating INDY NMS with Volktek’s product portfolio involved several key steps:
Enhanced SNMP and LLDP compatibility between hardware and software
Developed tailored features for Volktek hardware, including Xpress Ring support
Conducted extensive testing in simulated industrial environments
Created comprehensive documentation and training materials
The solution is packaged to provide customers with a complete, ready-to-deploy network management experience—simplifying both procurement and implementation.
5. Market Impact & Customer Feedback
Since launch, INDY NMS has generated significant positive outcomes:
Increased interest from system integrators seeking all-in-one industrial network solutions
Improved competitive positioning against larger industrial automation vendors
End users report a 40% reduction in network troubleshooting time
Strengthened relationships with existing clients by solving key operational pain points
“Pairing Volktek switches with INDY NMS transformed how we manage our factory network. Tasks that used to require specialists can now be handled by regular operators. This flexibility is crucial as we scale our smart manufacturing lines.”
— Factory Operations Manager
6. Value Proposition & Competitive Advantage
INDY NMS delivers clear advantages over
traditional network management systems:
Ease of Use – Specifically designed for OT users with minimal IT background
Lower Total Cost of Ownership – Reduces training overhead and maintenance effort
Enhanced Network Visibility – Clear visualization of network status and risks
Faster Troubleshooting – Intuitive diagnostics shorten mean time to repair (MTTR)
Future-Ready Platform – Regular updates ensure compatibility with evolving industrial demands
These capabilities elevate Volktek from a hardware vendor to a strategic partner in overcoming industrial networking challenges.
The INDY NMS multiple dashboard monitoring interface allows operators to grasp network device status at a glance.
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